us10a.serverse.com - Server Down Notification
- Thursday, 13th February, 2025
- 14:59pm
We are experiencing an issue with our us10a.serverse.com—Radio server. Our data center team is aware of the problem and is actively working on a resolution. We do not have an estimated time for the server to return online. We apologize for any inconvenience this may cause and appreciate your patience.
I appreciate your understanding.
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We successfully brought the server online. However, we encountered file system errors. Most client data has been recovered, but some clients using auto-DJ may have noticed missing playlists.
Please add the new playlist so your radio can quickly return online.
I appreciate your understanding.
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It went down again. The data center team is aware of the problem and is actively working on a resolution.
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The server is back online, but the problem is still unresolved. We are currently attempting to take a remote backup. After the backup process, the data center will shut down the server for investigation.
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Our server is down again. Fortunately, we were able to take the latest backup before it failed. We are currently waiting for the data center to diagnose the hardware issues.
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The data center has begun performing the hardware tests. We will update you as new information becomes available.
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The issue was with the RAID card. The Data Center Team replaced it, and now the server functions appropriately.
