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URGENT Action Required - Security Notice Update from Comcities.com
- Sunday, 31st December, 2023
- 06:59am
We have identified an issue with the security of our system. Recently, we found that there was unauthorized access to our database, which contains user profile information. The unauthorized access was gained through an exploit in a 'Clientx' theme made by WHMCS Global Services that we used in our WHMCS installation.
We want to ensure you know that we do not store any PayPal or Credit Card data on our servers, so we don't believe this information was breached. However, user profile details are at high risk of being accessed by unauthorized parties. We have already taken easy steps to block this unauthorized access.
To mitigate the risk, we strongly recommend that all our users change their login details in the member center https://login.comcities.com, as well as their radio hosting account logins and web-hosting account logins, as soon as possible. It is also essential to take necessary backups of your data.
We apologize for any inconvenience caused by this incident. This email was sent to all active, inactive, and closed account holders at my.comcities.com
