Attention:
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We would like to inform you that we will be migrating your physical servers to a new rack that aligns with our latest deployment standards. This upgrade will enhance your infrastructure's resilience and provide improved network redundancy.
During the scheduled maintenance window, your server will experience a temporary disruption of connectivity, and there will be a brief power loss. Please be prepared for this downtime, and we recommend taking any necessary precautions to ensure a smooth transition. Following the maintenance window, all services will be restored promptly. However, if you encounter any issues with your services after the maintenance window, we strongly recommend reaching out to our support desk immediately for assistance. Your satisfaction is our top priority, and we are here to assist you throughout this upgrade process.
Maintenance Window:
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October 12, 2023 at 12:00 AM - 5:00 AM EST
We Received an update from the data center
Hello, Sorry for the delay on the update. Server did not come back online during the maintenance due to issues with it's motherboard. One of our technicians are currently looking into the situation right now. We will update you once we have the server back online or another complication occurs. Again, we are terribly sorry for the inconvenience on this.
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Thank you and take care!
Isaac Rosario
HIVELOCITY | Jr Network Engineer